Updating Your Communicator App Host for BICOM PBX
Why This Change is Required
As part of our ongoing system improvements, we are making minor updates to our PBX ecosystem. Users of the BICOM PBX Communicator app (desktop and mobile) will be logged out during this process. To reconnect, you need to update the Server Host in your app settings.
Follow the steps below to ensure uninterrupted access to your PBX system.
Step-by-Step Guide to Updating the Server Host
For Desktop (Windows & macOS)
- Open the Communicator app.
- Click on the Settings or Preferences menu.
- Navigate to the Account or Server Settings tab.
- Locate the Host field.
- Replace the existing entry with:
📌 pbx01.uxcommunications.com.au - Click Save and restart the application.
Once all customers have signed in on the new server host, we will issue a new certificate and the final prompt will no longer be displayed.
For Mobile (iOS & Android)
- Open the Communicator app (Make sure you are logged out)
- Find the Host field.
- Change the entry to:
📌 pbx01.uxcommunications.com.au - Save the settings